Privacy Policy
Last updated: September 2, 2026
What we collect
We collect the email address you give us at signup, plus order details (name, shipping address, items purchased) when you place an order.
Cookies and Tracking
We do not use cookies or other tracking technologies to follow your activity across our site or the web.
How We Use Information
To fulfill orders, send order updates, and — if you opted in — send occasional brand and product email. We do not sell customer data.
Third parties
Payment processing (Shopify Payments) and shipping (Shippo) are handled by third-party providers who receive only the data needed to perform those services.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We keep your order details (name, shipping address, items purchased) for as long as needed to fulfill your order, handle returns or customer service issues, and meet our tax and accounting obligations — generally up to 7 years. If you unsubscribe from marketing emails, we stop using your email for that purpose, but may retain it as needed to comply with legal requirements or resolve disputes.
Your choices
You can unsubscribe from marketing emails at any time, and request a copy or deletion of your data by emailing us.
Children's Privacy
Our site and products are not directed at children, and we do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with personal information, please contact us at thekalloapothecary@gmail.com and we will delete it.
Questions about this policy? Email thekalloapothecary@gmail.com or visit the contact page.